Number ranges

0800 Freephone

0800 is frequently used for high-value sales calls, for attracting responses to advertising campaigns or when a high standard of customer service is important.

An 0800 number is used when you are prepared to pay the cost of incoming calls. 0800 enables customers to call in to your company for free.

Using an 0800 Freephone number with Call Navigator™ gives you access to all our standard call management facilities.

090 Premium Rate

Using Call Navigator™ with an 090 Premium Rate number means that you can receive unlimited simultaneous call on a single number. You can earn significantly more than ordinary premium rate services, which typically offer no call management facilities.

090 Premium Rate numbers are charged at from 20p to £1.50 per minute (including VAT) and you receive up to 86% of the ex-VAT revenue.

090 numbers are usually used when your company wants to make money by providing a service with a value, eg a technical support line, competitions or information such as horoscopes, weather forecasts etc.

An 090 Premium Rate number gives you access to all our standard Call Navigator™ facilities, with no costs for calls delivered to standard 01/02 UK numbers.

Premium Rate services are regulated by ICSTIS – click here fore more information

0870 National Rate

With an 0870 National Rate number, your customers pay a standard ‘national rate’ charge to call you from anywhere in the UK. This number can also be dialled from overseas at a standard international call rate.

It is commonly used as the main contact number for your company, to give you a national presence.

Using an 0870 National Rate number with Call Navigator™ gives you access to all our standard call management facilities, with no costs for calls delivered to standard 01/02 UK numbers.

0845 Local Rate

0845 is known as a ‘local rate’ number. This is typically used where your company wishes to allow callers to contact you at a local call rate from anywhere in the UK. This provides the customer with a cheaper way of calling you, even though they may be calling from another region.

A Call Navigator™ 0845 number is used when you are prepared to pay the cost of incoming calls and gives you access to all the standard Call Navigator™ facilities.

070 Personal Number

070 is known as a Personal Number. It is used by companies or individuals who wish to promote a single number upon which they can always be contacted. Your callers dial your Personal Number and are routed to your to office, home or mobile numbers seamlessly, using all the functionality of Call Navigator™ at a cost comparable to the lowest premium rate number.

Using an 070 Personal Number with Call Navigator™ gives you access to all our standard call management facilities.

There are no costs for calls delivered to standard 01/02 UK numbers, UK mobiles and selected overseas destinations.

01/02 Geographic Numbers/Major City and Town numbers:

You can use a Geographic Number to give callers the impression that you are based in a particular location/s. This may give you more opportunities for capturing local business from callers wishing to trade with local companies. Using multiple geographic numbers gives the impression that your company has a large UK network of offices, even if you are actually based in a single location or overseas.

Using a Geographic Number with Call Navigator™ gives you access to all our standard call management facilities. It is used when you are prepared to pay the cost of incoming calls.